This is a reference translation. In case of any discrepancy, the Japanese original shall prevail. （本書は参考訳です。内容に相違がある場合は日本語の正文が優先します。）
JAPAN SAKAI BIG AIR PARK — Privacy Policy
ABC Planning Co., Ltd. (designated administrator of JAPAN SAKAI BIG AIR PARK; the "Company") handles personal information obtained through the reservation, reception and operation of JAPAN SAKAI BIG AIR PARK (the "Facility") appropriately and in accordance with this policy.
1. Business Operator
ABC Planning Co., Ltd. (Designated Administrator of JAPAN SAKAI BIG AIR PARK)
Address: Kojimachi KS Square 9F, 5-3-3 Kojimachi, Chiyoda-ku, Tokyo 102-0083, Japan
Representative: 林 ベラ (Hayashi Bella), Representative Director
2. Information We Collect
We collect the following information in connection with reservations and use of the Facility.
- Name and phonetic reading (furigana)
- Email address and phone number
- Date of birth
- Postal code and address
- Emergency contact (name, phone number, relationship)
- Riding type (ski / snowboard)
- For minors: parent/guardian's name, phone number, relationship and consent records
- Records of agreement to the Terms of Use, Consent & Pledge, insurance notice, safety items, etc. (including date/time and document versions)
- Reservation details, usage history, reception, payment status, check-in and cancellation records
- Resident discount applications and address-verification results (images or numbers of ID documents are not stored)
- Super Big application details (application category; event name, season and rank; coach's name, affiliation and phone number), review results and qualification status
- Files submitted with Super Big applications, such as official results (PDF / JPEG / PNG)
- Inquiry details, email sending history and staff response records
3. Purposes of Use
Personal information is used for the following purposes.
- Accepting, confirming, changing and cancelling reservations
- Identity confirmation, reception and safety management at the Facility
- Calculating usage fees and managing payment status
- Verifying eligibility for the local resident discount
- Confirming parental consent for minors
- Accepting and reviewing Super Big use applications
- Emergency contact and accident response
- Communications regarding reservations, closures, review results, etc.
- Managing usage history and preventing fraudulent use or duplicate registration
- Service improvement and preparation of statistics and operational reports (only in forms that do not identify individuals)
- System maintenance, security and audit response
- Responses required by law or the Terms of Use
4. Provision to Third Parties
We do not provide personal information to third parties without the individual's consent, except in the following cases:
- Where required by law
- Where necessary to protect a person's life, body or property and it is difficult to obtain the individual's consent (including contacting emergency or medical services in the event of an accident)
- Other cases permitted under the Act on the Protection of Personal Information or other laws
5. External Services
The Facility's booking system uses the following external services.
- Email
Reservation confirmations and other emails are sent via Gmail (Google). The recipient email address and message body are transmitted in this process.
- Postal code lookup
To assist address entry, your browser sends the postal code only to the zipcloud postal code API. No name, email address or other information is sent.
- On-site payment
Fees are paid at the STORES register at the Facility. This booking system has no API integration with STORES and does not collect or store credit card numbers or other payment credentials; it records only the fact that payment was completed.
6. Security Measures
We take the following measures to manage personal information appropriately.
- Staff authentication and role-based access control
- Hashed password storage
- Protection against unauthorized operations such as CSRF
- Audit logging of operations
- Booking pages and QR codes managed with hard-to-guess tokens
- QR codes and URLs designed to contain no personal information
- Super Big application files stored in a non-public area, viewable only by staff with review authority
- Regular data backups
7. Retention Period
Personal information is retained for the period necessary to achieve the purposes of use and for any period required by law. Personal information that is no longer needed is erased or disposed of by appropriate means in accordance with laws and the Company's management policies.
8. Requests for Disclosure, Correction, Suspension of Use or Erasure
We respond to requests from individuals for disclosure, correction, suspension of use or erasure of their retained personal data in accordance with the Act on the Protection of Personal Information and other laws, after verifying their identity.
We may be unable to comply where retention is required by law. For request procedures, please use the contact listed in Section 13.
9. Personal Information of Minors
For users under 18, we obtain the parent/guardian's name, contact information and relationship after confirming parental consent.
For users under 15, we additionally confirm accompaniment by a parent/guardian or equivalent.
10. Cookies
This booking site uses cookies to maintain your booking session (selected slots and display language) and for security.
We do not use advertising or third-party analytics services (such as Google Analytics).
11. Changes to this Policy
We may revise this policy as necessary, including due to changes in laws or in the services provided.
Material changes will be announced on this booking site.
12. Established / Last Revised
Established: August 23, 2026
Last revised: August 23, 2026
13. Contact
For inquiries regarding personal information and requests for disclosure, etc., please contact:
ABC Planning Co., Ltd., Sakai Facility Management Division
(JAPAN SAKAI BIG AIR PARK)
Phone: +81-280-87-5506
Back to the booking calendar:
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